Effective Date: 26th February 2025

At Artofficially, we take great care in ensuring the quality of our artwork. We only accept returns in the case of a defective or damaged product.

1. Return Eligibility

• Returns are only accepted if the item is defective or damaged upon arrival.
• You must contact us within 7 days of receiving your order.
• The item must be returned in its original packaging.

2. How to Initiate a Return

If you receive a defective or damaged item, please follow these steps:

1. Contact us at contact@artofficially.net within 7 days of delivery.
2. Provide your order number and photos of the damaged or defective item.
3. We will review your request and provide return instructions if applicable.

3. Refunds & Replacements

• Once we verify the issue, we will offer a replacement or full refund to your original payment method.
• Refunds will be processed within , 5-7 business days after approval.
• Shipping costs are non-refundable, unless the return is due to our error.

4. Non-Returnable Items

We do not accept returns for:

• Items that are not defective or damaged.
• Custom or personalized artwork.
• Items reported as damaged after 7 days from delivery.